Report a Lost or Stolen Card

If your card has been lost or stolen, call us immediately at 800-500-1044, 24 hours a day, 7 days a week.

Call Fidelity Information Services (FIS) to report a lost or stolen ATM or Debit Card.

When your reach the “Lost and Stolen Card Center,” you will be asked to provide the following information:

• Is the card lost or stolen?
• Financial institution name
• Is the card a Debit card or an ATM card?
• Caller's name
• Immediate Contact Phone Number
• Cardholder's Name
• Cardholder's Address
• Cardholder's Phone Number
• Card Number
• Account Number (if card number is not known)
• Date the card was lost or stolen
• Last transaction's date and time

Your information will be logged and your card will be “Hot Carded” and placed on the MasterCard warning list.